Privacy Policy

Introduction

HomeNest ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website home-nest-essentials.com and make purchases from our store.

Information We Collect

Personal Information

When you make a purchase or create an account, we collect:

• Name
• Email address
• Shipping address
• Phone number (optional)
• Payment information (processed securely by Stripe)

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and support requests
• Improve our website and services
• Prevent fraud and maintain security
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our business (payment processors, shipping carriers, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Payment Security

All payment transactions are processed through Stripe, a PCI-DSS compliant payment processor. We do not store your credit card information on our servers. For more information about Stripe's security practices, please visit Stripe's Privacy Policy.

Cookies

We use cookies and similar technologies to:

• Remember your shopping cart contents
• Maintain your session
• Analyze website traffic and usage
• Improve user experience

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to satisfy legal, accounting, or reporting requirements. Order information is typically retained for 7 years for tax and legal compliance.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Data portability

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: